Our Team
Our team are the heart and soul of our operation. We know that no matter how good our food or drink is, you wont enjoy yourselves unless our team are happy and can deliver the best service possible. Training is key and as well as on the job training we ensure that we do separate training sessions and visits to suppliers to enable them to learn more about our ingredients and products.
We offer a range of NVQs to our employees should they want to progress their studies within the industry as well.
In addition, we have a management training programme to aid our hospitality ‘legends’ of the future.
This includes training events incorporating personal development, financial training, visits to food and drink suppliers and lots of other industry events.
Bear Inns Big Day Out
Each year Bear Inns close its pubs for the day and takes all its employees on a ‘Big Day Out’. We have awards twice a year for the team, in January at our ‘Christmas do’ and at our Big Day Out, where we also name our Employee of the Year.
On Thursday the 23rd March 2023 the Bear Inns team attended the Marketing Cheshire Tourism Awards where both The Swan and The Lion were nominated for Pub of the Year! We faced stiff competition but also knew all the hard work that had been put in over the last 12 months. We are so proud to say that The Swan took not only Pub of the Year but the Highly commended award in the accommodation category. The judges commented that what tipped the win in our favour was our ability to treat everyone like individuals and not just another customer. This is something we work hard on at Bear Inns, we want every guest, whether staying for a week, or popping in for a pint after work, to feel like they are at home. We’re so proud of our amazing teams and know that The Lion will be nipping at The Swans heels for the prize next year!
